Help &
shipping

Yes, if your laptop charges over USB-C and asks for 65W or less. That covers the vast majority of ultraportables: MacBook Air, MacBook Pro 13/14", Dell XPS 13, ThinkPad, Surface Laptop, Chromebooks.

On a hungrier machine (workstation, gaming PC) it still charges, just more slowly.

No. TheOne has a single USB-C port — a deliberate choice: all the power, all the time, for the device that is plugged in, in the smallest possible volume.

The wall plug only: two round pins for Europe, two flat blades for North America. Everything else is identical — the casing, the USB-C Power Delivery output, the 65 W, the colours, the packaging and the warranty.

By a cap that slips over them, on both versions. It stops them snagging at the bottom of a bag and keeps them from getting damaged. Off to plug in, back on to pack away.

It gets lukewarm, as any converter does. WiseGaN markedly reduces losses compared with silicon: at full load TheOne stays noticeably cooler than a conventional charger of the same rating.

Dusk Peach, a warm, dusty peach, and Tee Green, a deep forest green. Both with a quilted upper shell and a matte cream base, at the same price.

Mainland France, the European Union and Switzerland for the EU version; the United States and Canada for the US version. For any other destination, write to us before ordering.

We ship within one business day. Then allow 2–4 business days in mainland France, 3–7 days elsewhere in Europe and 5–10 days in North America.

It is free to every destination we serve, with no minimum order. At checkout you choose between a Mondial Relay pick-up point and Colissimo home delivery.

An email with the tracking number is sent as soon as the parcel is handed to the carrier.

Yes. You have 14 days from delivery to withdraw from the purchase, with no justification needed (article L221-18 of the French Consumer Code).

The product must come back complete and in resaleable condition. Refunds are issued within 14 days of the product being received.

Write to contact@gazelle-charger.com with your order number. We send you a prepaid return label — return shipping is on us.

TheOne carries a 2-year commercial warranty from delivery. The statutory guarantee of conformity and the guarantee against hidden defects apply on top, under the French Consumer Code and Civil Code. The stated product lifetime is ten years.

Contact us with your order number and a description of the problem. We arrange a replacement or a refund depending on the case.

Cards (Visa, Mastercard), Apple Pay and Google Pay, through Stripe. Payment happens on a secure page hosted by Stripe.

The site shows prices in euros for the European market and in dollars for North America. You can switch markets at any time from the site header; the price shown is the price you pay.

Yes. Payment happens entirely on our provider’s secure page. No card data passes through or is stored on gazelle-charger.com.